Enrich the Journeys of our People and
our Guests as our Director of Front of
House!
The Landmark London looks for unique
individuals to join a team full of energy and passion, where we value your
strengths and growth potential. This could be your moment to become a part of
our journey! We are located opposite Marylebone station and a short walk from
Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Director of Front of House are:
Annual earnings to £60,000 + non-contractual tronc
- Pension with company
contributions
- 50% discount in all our
restaurants and Spa treatments across our properties
- Team member and
Friends & Family rates across our properties
- Complimentary stay
after passing probation
- Extensive discounts on
our benefits platform
- Access to Healthcare Cash plan
- Interest free season
ticket loan
- Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and world-class
management development programmes to be the best you can be
- Bike to work scheme
- Recommend a Friend
incentive
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business
focuses, community and environment
- Employee recognition schemes and Social Committee
events including gala dinners and much more!
We are currently looking for a
passionate Director of Front of House, to join our Front Office Department on a permanent basis, with an immediate start to consistently deliver memorable
moments and five star service to our guests and each other. It is important to
us that everyone in the team brings positive energy to support our happy and
fun environment, as we strive to build a community of diverse backgrounds and
life experiences, where we care about careers and not just jobs.
As a Director of Front of House, your
main duties and expectations for the role will include:
- Lead all Front of
House operations to deliver exceptional five-star luxury guest experiences in
line with the hotel’s standards.
- Oversee Reception,
Concierge, Guest Relations, Doorman and Lobby Operations
- Recruit, mentor,
train, and develop high-performing Front of House management and operational
team members.
- Manage VIP,
diplomatic, celebrity, and high-profile guest arrivals, departures, and special
requests
- Drive LQA, and luxury
hospitality service standards across all FOH departments – leading by example,
inspiring and performance management.
You will be required to work such hours as are necessary to
fulfil their duties and in any event not less than 40 hours.
We are …
- One of
Sunday Times’ Top 100 “Best Companies to Work For 2025”
- Leaders
Club Hotel of the Year Award 2025
- A
Leading Hotels of the World member
- 5 red
stars
- 2
rosettes
- Earth
Check Silver Certified 2025
If you feel your experience,
personality and interest are a match for this Director of Front of House role, we encourage you to apply today. What makes you unique
makes us exceptional!
All applicants must be legally
eligible to work in the UK.